Disclaimer
Last updated: March 2025
General Information
The information provided on the FloweryStore website and across all our communication channels is intended for general informational purposes only. FloweryStore is a flowers delivery business based in Kenya, offering Same Day Flower Delivery, Wedding Bouquet Arrangement, and Corporate Gift Flowers. While we strive to keep all content current, accurate, and relevant, we make no formal guarantees regarding the completeness or absolute reliability of any information presented. Your use of our website and services is at your own discretion, and we encourage you to contact us directly should you have any specific questions about our offerings.
Service Results
FloweryStore is committed to delivering fresh, beautifully arranged flowers and exceptional service experiences to every client. However, we cannot guarantee specific outcomes in all circumstances. Flower availability is subject to seasonal and market conditions in Kenya, and substitutions of equal or greater value may occasionally be made to ensure the quality and freshness of your arrangement. Delivery timelines, including same-day delivery, are dependent on factors such as order placement time, delivery location, weather conditions, and logistical constraints. While we make every reasonable effort to fulfill orders as requested, FloweryStore does not guarantee that arrangements will appear identical to images displayed on our website, nor that delivery will occur within a specified window under exceptional circumstances beyond our control.
Accuracy of Information
FloweryStore endeavors to ensure that all product descriptions, pricing, availability details, and promotional content displayed on our website and marketing materials are accurate and up to date. However, errors or omissions may occasionally occur. Prices, product offerings, and service details are subject to change without prior notice. We reserve the right to correct any inaccuracies and to update information at any time. In the event of a pricing error or product discrepancy, FloweryStore will contact the affected customer promptly to discuss available options before processing or fulfilling the order.
External Links
Our website may contain links to third-party websites, social media platforms, or partner pages for your convenience and reference. FloweryStore does not endorse, control, or take responsibility for the content, accuracy, privacy practices, or reliability of any external websites. Following any links to third-party sites is done entirely at your own risk. We encourage you to review the terms and privacy policies of any external site you visit. The presence of a link on our website does not imply any formal partnership or endorsement by FloweryStore.
Limitation of Liability
To the fullest extent permitted under applicable Kenyan law, FloweryStore, its owners, employees, and partners shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, reliance on information provided therein, or from the delivery and use of our flower products and services. This includes, but is not limited to, losses arising from delivery delays, product substitutions, allergic reactions to floral products, or dissatisfaction with arrangement aesthetics. Customers with known allergies are advised to notify us at the time of ordering so that we may make appropriate accommodations. Our total liability in connection with any order or service shall not exceed the amount paid by the customer for that specific transaction.
Contact
If you have any questions, concerns, or feedback regarding this disclaimer or any aspect of our flower delivery services, our team at FloweryStore is happy to assist you. You can reach us by phone at +254 712 345 678 or by email at [email protected]. We are dedicated to providing a transparent, trustworthy, and client-focused experience, and we welcome the opportunity to address any queries you may have.